Privacy policy

Protecting your privacy is important to us. This page explains how the personal information we collect through this website will be treated.

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Who we are…

We are Come Swap & Shop, a UK based company providing a clothes swapping service, associated events and merchandise. 

What information we store…

We store user input data collected by the contact form and by the checkout form as part of the booking process.  This includes meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). We only collect information which is required for us to process bookings as part of the checkout process.

Also, third party services may collect information about website visitors. We currently use Google Analytics on this website.

Where your information goes…

The information collected by our contact form and checkout process is stored in email format and in our website database, both of which are only accessible to a select few.

How long we keep the information…

We don’t set a particular time limit on storing information because we may need it for future reference. If you would like your information to be removed from our email archive or website database, please contact us. We will remove it anytime there are concerns about your privacy.

Who information is shared with…

The information you input on our site is never shared with any third parties.